Just to say that Clive was extremely polite, professional and personable during his visit to our home.
Get in touch
Call 01892 354096, email info@lrshelby.co.uk or use the contact form and tell us what you need on site.
Reliable Aftercare for Britain’s Housebuilders
Specialist defects, snagging, customer care and property maintenance services across the South of England. We also work in schools, care homes and domestic properties, and we have a dedicated damp work division.Local teams across the South
We cover Hampshire, East Sussex, West Sussex, Surrey and Kent, and westwards to Bournemouth.
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2018
Trading since
Supporting housebuilders, schools, care homes and homeowners across the South of England.
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6,900+
Jobs completed
From end of year defects and after-sales care to damp work and planned maintenance.
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14 housebuilders
National and regional
Including Vistry, Cala, Crest Nicholson, Bellway, Berkeley, Barratt Redrow and Taylor Wimpey.
Constructionline · SMAS · CQMS · SafeContractor
Talk to our teamFor housebuilders
Defects, snagging and aftercare for housing developers, plus extra labour when you need it on site.
Learn moreWho we work with
We also look after schools, care homes and domestic properties across the South of England.
Learn moreDamp work
A dedicated damp work division covering developments, schools, care homes and domestic properties.
Learn moreTrusted by leading housebuilders
How we work
Agree the works
Defects, snagging, aftercare, extra labour or damp work — we will agree what is needed on your developments.
We put the right trades on it
Our site teams support handover, NHBC-period repairs, reactive maintenance and extra labour when you need it.
Work with your team
We support your customer care and site teams so the work on the development is handled in one place.
What we do
property maintenance
Our customers can expect a professional and accountable service every time. We managed all areas of property maintenance from simple repairs to…
Project Management
From roofing and major leaks to sales office conversions and house extensions, LR Shelby have the experience to manage your project from….
Site Assistance
At LR Shelby, we understand the importance of meeting deadlines and that’s why our operatives are experienced in joining sites at any phase…
Covering Sick Leave
Almost all our customers have internal reactive maintenance teams who are booked up for weeks at a time. However, when an employee falls sick, this can leave…
Trades
Carpentry
Bricklaying
Dry Lining
External Works
Decoration
Damp Works
Tiling
Garden Maintenance
Kitchens
Bathrooms
Mastic
Rendering
Plastering
Roofing
Fencing
Rubbish Clearance
Paving
Cleaning
Refurbishment
Plumbing
customer feedback
Read below to see first-hand customer experiences provided by our highly skilled operatives
Vistry Thames Valley Customer
Crest Nicholson Customer
South Region
I wanted to get in touch to compliment one of your employees. He has been on site at my new house in Camberley on and off for the last two weeks.
His general persona and work attitude is phenomenal. He is a lovely guy who ensures the house is always clean and tidy, whilst doing an exceptional job.
Not only this, but is his friendly attitude, he turns up every day and is super friendly and helpful offering advice and support. Honestly a top tradesman and a top asset.
Vistry Group Customer
Thames Valley Region
I just wanted to let you know that Alan was fantastic and all issues are now resolved. His work is to an extremely high standard, he was very thorough, cleaned everything and protected all areas when working.
Bellway Homes Customer
Thames Valley Region
Just to let you know “Clive” from your team popped in today to address our snags and he was amazing. By afternoon he addressed most of the issues we had raised. We really appreciate his super service and would highly recommend him to anyone with no hesitation.
Cala Homes Customer
Thames Valley Region
Kordian did a fantastic job
Vistry Group CC Team
Thames Valley Region
The customer at Brindley Road would like to pass on his thanks to your team. He found Piotr to be professional, polite, worked well and cleaned up after each visit. Thank you for your help the last few days.
Berkeley Homes CC Team
Knights Quarter
Can I just say that I think Robert is absolutely superb and if I could have him with us permanently I would. He is organised, thorough, brilliant with customers, thinks ahead, remembers everything, finds problems to solutions and is an absolute asset to your business. Please let him know that our business is very grateful to him for contributing to the 90% satisfaction record of our customers here at Knights Quarter.
Talk to us about a site
Housebuilders and site teams — tell us the development and trade and we’ll get back the same working day where we can.
Add us to your supply chain
Call 01892 354096 or email info@lrshelby.co.uk
Housebuilder aftercare specialists
Reliable aftercare for Britain’s housebuilders
Defects, snagging, customer care and multi-trade maintenance for housebuilders across the South of England.
6,900+Jobs Completed
14Housebuilders Supported
2018Established
Trusted by leading housebuilders
Accreditations
Our Core Services
A reliable, multi-trade partner for defects, aftercare and property maintenance.
Defects & Snagging
Efficient completion of new-build defects and outstanding works, supporting housebuilders in delivering properties to the standards expected by their customers.
Customer Care & Aftercare
Professional multi-trade support for customer care departments, resolving post-completion issues with consideration for homeowners and occupied properties.
Site Assistance
Flexible access to experienced tradespeople to assist site management teams with outstanding works, remedial tasks and development requirements.
Damp Investigation & Remediation
Investigation and remedial works for damp and moisture-related defects, helping identify underlying issues and deliver appropriate repair solutions.
Planned & Reactive Maintenance
Responsive maintenance and scheduled repair services for residential developments and commercial properties.
Refurbishment & Project Works
Coordinated multi-trade refurbishment, repair and improvement works, delivered with attention to quality, programme and client requirements.
A Reliable Partner for Your Developments.
We understand the demands placed on housebuilders and customer care teams. Our approach focuses on clear communication, dependable trade support and the efficient completion of works.
Experienced Multi-Trade Teams
Access to skilled operatives across a wide range of property maintenance and remedial disciplines.
Housebuilder Experience
An understanding of new-build standards, site procedures and customer care requirements.
Flexible Support
Resources to assist with individual appointments, ongoing maintenance and larger programmes of work.
Professional Delivery
A focus on workmanship, communication and respectful conduct in occupied homes.
Support for your development
From a single customer care appointment to a programme of outstanding works, we help housebuilders organise the trades they need.
Tell us what needs doing
Share the development location, the trades you need and your target dates. We can discuss the right support and provide relevant references on request.
Explore projectsDiscuss your projectClient Feedback
“Can I just say that I think Robert is absolutely superb and if I could have him with us permanently I would. He is organised, thorough, brilliant with customers, thinks ahead, remembers everything, finds problems to solutions and is an absolute asset to your business.”
Berkeley Homes CC Team, Knights Quarter
“I wanted to get in touch to compliment one of your employees. He has been on site at my new house in Camberley on and off for the last two weeks. His general persona and work attitude is phenomenal.”
Crest Nicholson Customer
“Just to let you know Clive from your team popped in today to address our snags and he was amazing. By afternoon he addressed most of the issues we had raised.”
Bellway Homes Customer, Thames Valley Region
Need aftercare or maintenance support?
Tell us about your site and the work you need help with.
Discuss your requirements →Call 01892 354096